Shipping policy

Shipping Policy

At NEWATER®, we’re committed to getting your order to you quickly and safely. All of our products ship directly from our U.S.-based facility to ensure freshness and quality.

Processing Times

Orders are typically processed within 1–3 business days after purchase. During high-demand periods or product launches, processing times may be slightly extended — but we’ll always keep you informed.

Shipping Methods & Delivery

We ship via trusted carriers such as UPS, FedEx, and USPS. Delivery times vary depending on your location but generally fall within 2–7 business days after dispatch.

Currently, we ship within the continental United States only.

Shipping Costs

Shipping costs are calculated at checkout and depend on your order size and destination. From time to time, we may offer free shipping promotions — sign up for our emails to stay in the loop.

Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your order right to your door.

Issues with Delivery

If your package is delayed, missing, or arrives damaged, please contact us right away at info@drinknew.com. We'll work with you to make it right.